Infrastructure & Utilities

ICT Infrastructure


The internet is well developed in terms of high internet penetration, household internet access penetration, number of ISPs and number of hosts per inhabitant. Internet access costs are not high and flat rate internet access is available for residential users. 

Information society overview, Slovenia 2018

Share of households with Internet access      87%
Share of individuals using the Internet regularly      81%
Share of e-buyers 57% 
Training in the usage of ICT in last year  27%
 Share of individuals using digital certificates  17%

Source: Statistical Office of the Republic of Slovenia, 2019

At the end of 2018, there were more than 637,000 households with broadband internet connections. Most of them have fixed and mobile broadband connections at some time.

Slovenia is one of Europe's leading countries in the field of digitalisation. Successful stories have been recognised in all fields of business and public administration in health, education and welfare. Successful pioneers in digitalising the economy and public sector organisations encourage followers and developers of new, ever more innovative breakthrough ideas, to elevate Slovenian competitiveness.

Usage of ICT in enterprises (2018)

Share of enterprises using   computers    99%
Share of enterprises provided with portable device with at least 3G technology for access to the Internet     81%
Share of enterprises sending e-invoices (suitable for automated processing) 57% 
Share of enterprises with websites           84%
Share of companies using cloud computing services    26%

 Source: Statistical Office of the Republic of Slovenia, 2019


Telekom Slovenia is having the highest market share of fixed broadband Internet connections (nearly 35%) , followed by Telemach (nearly 20%)  and T-2 (nearly 19%).

Comparison of key information society indicators, 2015 

    Households with broadband  
   Internet access   
   Enterprises with broadband  
   Internet access   
EU-28                            86% 96%
Croatia 81% 95%
Czech Rep. 86% 98%
Germany 90% 95%
Hungary 83% 91%
Poland 79% 95%
Romania 79% 82%
Slovenia 87% 99%
Slovak Rep. 79% 95%

 Source: Eurostat, 2019

Croatia 81% 95%
Czech Rep. 86% 98%


The public administration – under which we include all government institutions, ministries, administrative units, municipalities, universities, libraries, etc. – is spreading the offer of its services on the websites, from offering basic information to the conclusion of entire service via the Internet.

There were 53% users of e-government services in Slovenia in 2018.

Fixed telecommunications services

Fixed telecommunications services

National and international outgoing traffic from the fixed network decreased over last decade. The same situation has been recorded with number of classical telephone connections, while the number of IP telephony connections is constantly increasing.

Telekom Slovenije is the largest provider of IP telephony services in Slovenia (approx. 38% market share), however there are other important players on the market of IP telephony, such as Telemach (32%), T-2 (15.9%) and A1 Slovenija (9 %). 

The price level of its services does not significantly differ from that of EU countries. The prices of national calls are low compared to the EU average and due to the existence of competition prices of international calls are very low as well.

The NGA - Next Generation Access (FTTH, FTTB, VDSL, Docsis 3.0 and other NGA) coverage in Slovenia (60%) is one of the highest among the EU member states (48%). The coverage in rural areas is also very high, namely 60% of the territory.

Communications Technology (voice and data) does meet buiness requirements (survay), 2019

Source: IMD - World Competitiveness Yearbook, 2019

Mobile telecommunications services

Mobile services in Slovenia are very well developed. Currently, there are 4 competing mobile network operators:

  • Telekom Slovenije (approx. 43% market share)
  • A1 Slovenija (approx. 28% market share)
  • Telemach (approx. 21% market share)
  • T-2 (approx. 5% market share)
  • Hot Mobil (approx. 3% market share)
  • Mega M
  • Softnet

End of 2018 there were 2,474,000 mobile subscribers, which is more than 118% of the total population. Among them 80% private users and 20% business users. 

Data services and traffic in telephony, 2014-2018

Source: Statistical Office of the Republic of Slovenia, 2019

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